Acceptable Use Policy

StreetProof measures streets, not people. This policy draws the lines that keep it that way. It forms part of our Terms of Service.

Last updated: July 5, 2026

1. The hard rule: no identification of individuals

You must not use StreetProof — its uploads, cameras, phone streaming, reports, overlays or data — to identify, recognise, track, locate, follow or profile any natural person. This includes:

  • submitting footage for the purpose of observing a specific person (an employee, a neighbour, an ex-partner, a public figure — anyone);
  • combining our anonymous outputs with other data in an attempt to re-identify individuals;
  • using overlay clips or frames to single out or catalogue individuals.

We treat violations of this section as zero-tolerance: immediate suspension, and referral to authorities where the law requires it.

In plain terms: This is a footfall counter, not a surveillance tool. Point it at a street to learn about the street. If your goal is a person, you are in the wrong place and out of contract.

2. Lawful footage only

You are responsible for the lawfulness of your video source:

  • recording at the location must be permitted under the law that applies there;
  • any legally required signage or notices (for example a “video surveillance area” notice where national law requires one) must be in place — we provide a template;
  • you must have the right to use any camera or stream URL you connect — connecting someone else’s camera without authority is prohibited;
  • do not submit footage of places with a heightened expectation of privacy (private interiors, changing areas, medical settings, playgrounds filmed for the purpose of observing children).

Note that our pipeline strips audio on ingest and never processes it; do not submit footage in order to capture conversations — it will not work, and attempting it is a breach of this policy.

3. Platform integrity

  • No attempts to access other users’ data, footage, reports or media tokens, or to bypass authentication or authorisation.
  • No interference with the service: no malware, no denial-of-service, no probing or scanning beyond good-faith security research (see Section 5).
  • No scraping or bulk-harvesting of the Street Traffic Explorer API beyond published rate limits; respect the source attributions and licences shown in the data-sources legend when re-using data.
  • No reselling or white-labelling of the service without a written agreement.
  • No use of the service to violate export controls or sanctions.

4. Honest use of reports

  • Do not alter a StreetProof report and present it as issued by us — every report carries a public verification link precisely so third parties can check authenticity.
  • Do not present beta-flagged categories or clearly-marked extrapolations as exact measurements when sharing results.

5. Security research

Good-faith security research is welcome: do not access other users’ data, do not degrade the service, and report findings privately to legal@streetproof.app before any disclosure. We will not pursue good-faith researchers who follow these rules.

6. Enforcement

We may warn, suspend or terminate accounts that breach this policy, remove offending content, and — for Section 1 violations or where the law requires — notify competent authorities. Credits are forfeited on termination for breach, as set out in the Terms of Service.

7. Reporting misuse

If you believe StreetProof is being misused — especially to observe individuals — report it to legal@streetproof.app. Reports are reviewed by a human.

Not legal advice. These documents describe how StreetProof is built and operated — they are engineering and policy commitments templated from our compliance requirements (GDPR, EU AI Act, US state law), not a legal opinion. They do not replace advice from your own counsel about your specific situation, and nothing here creates an attorney–client relationship.